Privacy & Security

Psychology Perspective is committed to protecting the privacy of your personal information. This policy outlines our commitments to you in accordance with the Commonwealth Privacy Act (1998) and the ten National Privacy Principles (NPP’s) it contains.

The NPP’s regulate the manner in which we handle your personal information from initial collection to use, disclosure, storage, accessibility and disposal.

Collection of Personal Information

Psychology Perspective will only collect your personal information where and when it relates to the provision of services to you and the performance of our business obligations to third parties who pay for the service. At no time will your personal information be disclosed to another company for that company’s independent use.

Whenever Psychology Perspective collects personal information directly from you, or through a third party, we will make every reasonable attempt at the time to inform you as to:

  • why we are collecting your information

  • whom we will disclose that information to

  • the purpose(s) for which we intend to use that information

Use and Disclosure of Personal Information

In general, the primary purposes for which we collect your personal information include:

  • Providing therapy as per the reason for referral or te presenting problem

Data quality and security

In using your personal information in these ways, it may be necessary for us to make disclosure to third parties such as your doctor or your Workers Compensation insurer.  Where disclosures take place, we employ stringent safeguards to ensure the security of your personal information.

At all times, we will take great care to ensure that your personal information is:

  • Accurate, complete and up to date

  • Protected, treated confidentially and guarded from unauthorised access

Access to and correction of your personal information

If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act (1988) you should contact Psychology Perspective to discuss how we may better deal with it. Similarly, if you wish to access personal information that we hold about you, you may make a request in writing. Should Psychology Perspective decline your request, we will provide you with reasons for that denial.

All correspondence should be directed to:

The Director
Psychology Perspective
43 Barralong Road

Information Security

Only staff that have a need to access your personal information to perform their job will have access to your information.

Disposal of Your Information

Personal information held by us will be destroyed or permanently de-identified when it is no longer required for the purpose for which it was collected. See the Australian Psychological Society regulations regarding disposal of client files.